慧聪网首页所有行业资讯中心企业管理商务指南展会访谈行业研究博客慧聪吧找供应找求购免费注册立即登录加入买卖通即时沟通站点地图

职场英语:避免发送邮件犯错误的好方法

2009/2/16/13:59 来源:中国网

For small businesses, just like for everyone else, email has become a way of life. You don't always have the time for chit chat when you have to deal with clients and other people in the field so what better way than just shoot them and email. There is, however, some sort of etiquette that should be followed when sending an email, especially if you want to seem like a professional. There are also other mistakes that should be avoided at all costs.

对小企业而言,和任何人一样,电子邮件成为了一种生活方式。你没有时间和顾客、其他人唠嗑,那么还有什么比发邮件更好的方法。不过,当你发邮件时需要一些礼仪,尤其如果你想看上去专业一些。另外,还有一些无论如何都要避免的错误。

When it comes to etiquette, just remember these few things. Don't write while you're angry. You'd be surprised how easy it is to have things get out of control over the internet. Wait, calm down, and have someone else edit your email for you. Don't use sarcasm. You may think it's funny and clever, but the person that you're dealing with won't. DON'T USE UPPERCASE. People don't want to feel like you're shouting at them, and on the internet, uppercase is the equilavent of yelling. Use clear subject lines. People are extremely busy. By being able to scan the subject lines, it tells them what is important and needs to be addressed first. Keeping your emails short also helps with this. People don't have time to read something that is pages long. Keep it to just a couple of paragraphs at most.

提到礼仪,只要记住几点。不要在生气的时候写信。你也许会惊讶在互联网上让局面失控是多么容易地一件事。等一等、平静心情,让别人为你编辑邮件。不要嘲讽,你也许认为那是"机智"是"幽默",但是接受方却不会那么认为;(英文)不要用大写。人们不喜欢你对他们大吼,而在互联网上大写就等于在大叫。用明确的主题,人们很忙,通过看主题,告诉他们什么是重要的,需要首先处理。保持邮件内容简短也有助于这一点。因为人们没有时间看长篇大论。

Another mistake that people tend to make is to send an email to the wrong person. Service providers are trying to make it easier for you by creating an address book where one click can send an email to a person, however, this also makes it easier for you to make a mistake. Clicking on the wrong person is extremely common. So just double check to make sure that you have the right recipient.

[1] [2] 下一页 

我要评论

】 【打印

特别推荐: 办公热门产品 | 办公家具 | 办公软件 | 办公耗材 | 办公设备维修维护 | 文具 | 收纳用品 | 书写工具 | 本册 | 计算器
更多精彩:文具